This company was very professional and appears to have done a fine job. The salesman I dealt with was Jorge Rodriguez-Sawao. He is very impressive. He is very knowledgeable, responsive, courteous, smart, and explains things clearly and thoroughly. He gave me pictures of the condition of my roof and explained what was needed. He used to be in operations so he really understands how the work is done. The sales experience was informative, not pushy. The office support was excellent. They knew my job, called when they said they would call, responded to my calls promptly, and generally followed through on their promises. They took extra steps to make sure that the supplies were delivered in such a way as not to block the street in my cramped townhouse community, which I really appreciated. The pricing was about what I expected. It is not cheap to get a new roof but you also don't want it to be done on the cheap. They did a great job, so far as I can tell. My roof (a four-story townhouse) posed extra challenges because of its height. The guys worked 13 hours the first day and did not quite finish before it got dark. They came back over the weekend and finished. I was very impressed that they were committed to getting it done. Jorge kept me informed all weekend and made sure the crew cleaned up thoroughly. I highly recommend Gutterman and Jorge in particular. I will use them again for future projects.