Gutterman did a terrific job servicing and repairing our gutters and roof. Charles in particular identified a few problems which we had not noticed, and solved them in an efficient, cost-effective way. We will not hesitate to use Gutterman again, and will request for Charles anytime we have roof work.

L. Lim

I had a complicated gutter replacement project on an old stone house. The project required precise placement of the gutter under a steep and uneven metal roof to avoid being torn away by sliding snow (as happened with the prior gutter). I explained this to the salesman, and we agreed... Read More

I had a complicated gutter replacement project on an old stone house. The project required precise placement of the gutter under a steep and uneven metal roof to avoid being torn away by sliding snow (as happened with the prior gutter). I explained this to the salesman, and we agreed to a plan. When the install crew arrived, they placed the first length of gutter too high and too far out from the drip line. There had obviously been an error in conveying the install pans, and I got concerned. I called the main office, and they jumped on the problem. They sent a supervisor out immediately to talk to me and understand the problem. He talked the crew through the install plan. The original length was repositioned and the rest of the gutters were installed just where they needed to be. Great customer service and great “ownership” of the problem. All got done properly, on time and at the agreed price, despite the need to devote additional labor to the job to reposition the first length. I am very pleased and highly recommend.

N. Kelly

I had a great experience with Gutterman Services. Charles and John were incredible and went over and beyond to help my roommate and I resolve a situation with my roof. They initially came and did a thorough and quick repair on a hole in the roof. There had been water... Read More

I had a great experience with Gutterman Services. Charles and John were incredible and went over and beyond to help my roommate and I resolve a situation with my roof. They initially came and did a thorough and quick repair on a hole in the roof. There had been water damage that was significant in the attic, as well as raccoons that had come in through the hole. They returned the following day to repair another section of the roof where it was suspected that the raccoons may have been entering from as well. I was worried that the raccoons were still up there and trapped in, and pest control did next to nothing to resolve the situation. Charles and John made sure one of the roof holes was open and then climbed into the attic to scare the raccoons out before repairing the hole. The adult raccoon was not in there and had likely gotten out of the smaller hole the night before. In the midst of making sure there were no raccoons, they found a nest of five baby raccoons, and helped me safely get them out of the attic. The raccoons were brought to a wildlife refuge, and would not have survived had it not been for Charles and John going over and beyond to find them and save them. Their help, amazing positive personalities and professional expertise were incredible!! I'll be recommending their services to anyone who is need of roof and/or gutter services. Thank you to both of them !!!

Maureen Myers

Feb 2020.. Sean& Walter did an oustanding job on the house front gutters...,punctual and Professional, fully explained the adjustments they had to make, quickly finished and cleaned up.

Ray Barrow

A number of homeowners in our neighborhood have replaced their roofs. They selected a variety of options. We carefully considered those options and more, narrowed them down, obtained three estimate, and ultimately selected Gutterman Services. We have a cedar shake roof and replacing it was not inexpensive. Gutterman Services was... Read More

A number of homeowners in our neighborhood have replaced their roofs. They selected a variety of options. We carefully considered those options and more, narrowed them down, obtained three estimate, and ultimately selected Gutterman Services. We have a cedar shake roof and replacing it was not inexpensive. Gutterman Services was not the lowest priced. We chose the Gutterman team nevertheless because we were convinced they would deliver the high quality result we were looking for. They delivered just that.

From the beginning, the Gutterman team was thoroughly professional, efficient, and courteous. We met initially and several times thereafter with Jorge Rodriguez-Sawao to consider the options. There was no high-pressure sales approach. Jorge carefully and completely explained our options and invited us to the Gutterman shop to take a closer look at the products available and to meet the team members. He stayed involved in the project throughout, regularly appearing on site to check on the work and to ensure that we were satisfied.

I can't say enough about the Field Operations Manager, Tony Riggs, who led the team on this project from the beginning of the work through the last inspection. Tony kept the team on track doing high quality work continually and lended his expert hand to critical work where needed. Ours was not Tony's only project and he was truly impressive in balancing competing time demands and leading and motivating his team to do the best job.

We also appreciated the attention of the owner of the company, Chris Pauly, who was available whenever questions arose and personally visited the work site to see how his team was doing.

The new cedar shake roof on our home is a major investment. The work was superb and the final result a beautiful upgrade. And we have a 50-year warranty on the cedar shakes and a 15-year n the workmanship.

For us, this was money well-spent

Michael and Susan Nardotti
Homeowner

Gutterman has exceeded my expectations. Their pricing was fair, they were on time and worked with the schedule of my overall renovation. I would recommend them to anyone.

Mike

Fan - bleepin'- tastic. Gutters are like new. They were full of dirt, basically trees and falling off the house. Now they look and function like new.

Allan Booth

FANTASTIC! We were having an incredibly difficult time finding a company that had expertise in replacing historic slate roofs and were so relieved to have found Gutterman. We first met with Jorge Rodriguez-Sawao, who came to our house and provided us with honest information about all of the different roof... Read More

FANTASTIC! We were having an incredibly difficult time finding a company that had expertise in replacing historic slate roofs and were so relieved to have found Gutterman. We first met with Jorge Rodriguez-Sawao, who came to our house and provided us with honest information about all of the different roof types and was a constant contact through the entire project. He is amazing! Then we met with the entire team, received a quote and a timeline. Chris Pauly, the boss, was incredibly knowledgeable and looked into things everything we asked about, to include the less common Buckingham Slate, which is what we ended up using. And Tony was the artist with slate who ran the project at our house. He would always text when they arrived, if there were any weather delays (almost none because they worked through everything), and would always respond quickly. The team was clean, respectful, covered areas of our property for protection, re-seeded areas of grass that reasonably were damage by the massive construction and were FAST! They replaced our roof in 3 weeks, when every other company quoted us three months! Gutterman made replacing a historic slate roof look easy! And our roof looks beautiful!

Morgan

We wanted to thank Sean Miller again for coming out and finishing up the work on our roof. Sean is consummate professional and a very capable skilled craftsman. We very much enjoyed having him over at the house and he's welcome back any time. This was not only our second... Read More

We wanted to thank Sean Miller again for coming out and finishing up the work on our roof. Sean is consummate professional and a very capable skilled craftsman. We very much enjoyed having him over at the house and he's welcome back any time.

This was not only our second Gutterman roof, (the first was installed at our Reston property), but we have also had Gutterman gutters installed as well - we are a Gutterman family! We have very high confidence in Gutterman workmanship and we do not want you to think that this very small leak has changed our opinion of Gutterman be/c it has not.

Roofing is as much an art as it is an engineering science and nothing ever has perfect conditions. The installers were workhorses during those several extremely hot days at our house, they know their jobs very well and we are extremely pleased.

This is what we want you to know: The real worth of a business is not when they complete a job on-time, on-budget, or with technical precision. The real worth and ethical foundation of a company is demonstrated when they respond to an issue, a complaint, a problem, and the customer can see first-hand how the whole team responds. Truth, transparency and a customer-first attitude – that defines the real worth of a company.

Everyone involved in our roof – from the first meeting with the sales team, the install team, to the quick-response team – everyone is key to the process of getting the job done and ensuring the customer is pleased. It’s the people and that is the real worth of your company. You cannot duplicate them with technology, tools, software or robots. Its their customer-oriented people skills that make your company great.

Thank you for the great roof and we expect another 50 years of service from our new Gutterman roof.

Bruce & Christine B.

Post major storm / insured damage restoration work. New roof, gutters, siding repair, interior repair / painting. All work complete. First rate. Kudos and my heartfelt compliments to Jose, Iran, and their crews. To a person, everyone was professional, responsive, and had an excellent attention to detail, while getting the... Read More

Post major storm / insured damage restoration work. New roof, gutters, siding repair, interior repair / painting. All work complete. First rate. Kudos and my heartfelt compliments to Jose, Iran, and their crews. To a person, everyone was professional, responsive, and had an excellent attention to detail, while getting the work done on time - simply outstanding. From the senior crew leaders, their teams, your project leaders, and the good folks in the back office everyone was first rate - courteous, responsive, professional, and knew their stuff. I don't typically write reviews, but your team and you and their work called for something special. Our thanks. The house looks great. Our thanks. If we have need again, we will seek you out. Excellent job.

Jim Meck
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