We appreciate review sites such as Yelp, Angies List, Merchant Circle and of course the Better Business Bureau (BBB). These sites work hard bringing to light quality business who continually out perform their competition to a wider public audience than their marketing dollars can buy.
What most people are unaware of are hidden reviews. These reviews can be beneficial to making an informed decision and in our case both positive and constructive. For instance we have many hidden comments on Yelp that we would love for new clients to read but due to Yelps filter do not show as a “review.” Below is a nice comment from a client we worked with this month that we would like to share with you.
“My wife and I were discussing springtime servicing needs for the exterior of our town home with our neighbors recently. The conversation invariably included past experiences with various local businesses and led to our recommending Gutterman Services to them.
After years of attempting to self-service the exterior needs of our home ourselves, we found Gutterman listed in the yellow pages of the phone book. We called, requested a basic gutter cleaning and screen installation which was done in timely and efficient manner at reasonable cost. We’ve continued to enjoy their services each year since 2007.
Our neighbors are familiar with Yelp and the valuable service they provide to the online community and thought it might be useful if we posted our thoughts for others to see as well. So here we are for the first time ever.
Our experience using Gutterman Services has always been positive. All individuals we have interacted with have been courteous and professional. Estimates, services and appointments always completed properly and within prescribed cost. If issues have arisen, or schedule changes were required, communication was thorough and prompt.
We have no hesitation in recommending Gutterman Services to family or friends and feel confident that your experience with them will be of the same high quality as our own.”